Refund & Return Policy

Returns

We accept returns of unworn, unwashed items with original tags within 30 days of delivery. Items must be in original packaging and free of damage, marks, or scent.

How to Return

• Email support@bookyrt.com with your order number
• We'll send a prepaid return label (US orders)
• Drop the package at any carrier location

Exchanges

Need a different size or colour? We'll exchange items free of charge within 30 days, subject to availability.

Refund Eligibility

Final sale items, intimates, swimwear, and gift cards are not eligible for return. Items showing signs of wear or alteration cannot be refunded.

Damaged or Defective Products

If your item arrives damaged, contact us within 7 days with photos. We'll replace the item or issue a full refund.

Store Credits

Store credits are issued for sale items returned within the window and are valid for 12 months.

Processing Times

Refunds are processed within 5–7 business days of receiving your return. The funds may take an additional 3–5 business days to appear in your account.